Our policies.
Cancellations and Rescheduling:
All no-shows or same day cancellations will be subject to a charge of 100% of all missed services. Any rescheduling or cancellations must be arranged no less than 24 hours prior to the scheduled appointment.
Late Arrivals:
For late arrivals, we offer a grace period of 25% of the scheduled appointment time slot (i.e 7.5 minutes for a 30 minute service, 15 minutes per 60 minute service). Clients exceeding this grace period are subject to a fee of 50% of all missed services and the appointment may be rescheduled to a further date.
Hair Growth Requirements for Appointments:
On the day of your appointment, if there is less than 2 weeks of hair growth (or less than ½ - ¼ inch), the service cannot be performed. A convenience fee of 25% of the total of missed services will be charged.
Communication Matters!
We encourage clients to communicate any specific preferences or areas of concern before the service begins so we can ensure your wax is tailored to your expectations. We always encourage feedback and any ways we can improve! Our goal is for every client to leave feeling confident, comfortable, and completely satisfied with their experience!
Waxing Before & Aftercare
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Please arrive fresh to your appointment with ideally 3 weeks of hair growth (minimum of 2 weeks of growth). Ideal hair length is ¼ to ½ inch. If the hair is shorter than this, your service may not be completed and will be rescheduled to a later date (see policy below). For best results, exfoliate the area 24-48 hours before your appointment. Sanitary wipes will be available in our studio!
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Post-Wax Body Waxing:
Avoid saunas, baths, tanning, swimming (in hot tubs & pools), exercise, and sex for the first 24 hours after your wax. It is okay to shower after your service, but avoid using very hot water as it can cause further skin irritation. Opt for loose-fitting clothing and cotton underwear. Tight clothing can cause friction and sweat, increasing the risk of bumps and ingrown hairs. Avoid touching the waxed area for the first 24 hours to minimize exposure to bacteria.Beginning 48 hours after your appointment, gently exfoliate the area 2-3 times a week. Moisturize daily with a fragrance-free moisturizer. The combination of exfoliating and moisturizing will help prevent ingrown hairs, which are typically caused by dry and dead skin trapping growing hair follicles under the skin. Ask your service provider for recommendations regarding intimate area care!
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Prior to your brow appointment, stop using retinols/retinoids at least a week before any scheduled waxing services. Clients with sunburned skin, those taking blood thinners, or those who have used Accutane in the last year CANNOT be waxed (see Full Brow Tweeze option). Wait at least 7 days for any facial waxing after receiving a chemical peel or microdermabrasion treatment. If you are diabetic, we suggest consulting your physician prior to receiving any waxing services.
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To prevent any spread of bacteria, avoid touching any waxed areas for at least 24 hours. We suggest waiting at least 24 hours after your wax before engaging in activities that involve sweating or sun exposure.
General FAQs.
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For all urgent matters/ questions (last minute cancellations, post-appointment questions, etc.) please contact us via our business line shown on our Google Business page (774-322-1590) and leave us a message. We will get back to you as soon as possible. All messages sent via Instagram and email will be responded to within 2-3 business days.
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If your appointment is being either cancelled or rescheduled in respect to our policy (no less than 24 hours prior to the scheduled appointment) your appointment may be rearranged directly via the link in your text and email reminders!
For any appointments being cancelled or rescheduled within the 24 hour window, please leave us a message at 774-322-1590. Please review our policies regarding cancellation fees.
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A minimum of 2 weeks of hair growth is required for waxing, however we recommend at least 3 weeks of growth (absolutely no shaving)
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Bikini : 3-5 weeks
Brazilian : 4-6 weeks
Brows : 3-5 weeks
Underarms : 2-4 weeks
Legs : 4-6 weeks
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It might seem surprising, but feeling a bit of “stubble” after a waxing service is completely normal—and it doesn’t mean your wax was done incorrectly.
Hair doesn’t grow all at the same time. Instead, it grows in cycles. At any given moment, some hairs are long enough to be removed, while others are still just below the surface of the skin. Wax can only remove hair that has grown out enough to be gripped properly.
After your service, you may feel:
Short hairs just beneath the surface that weren’t ready to be waxed yet
New hairs beginning to grow in from a different cycle
Blunt tips from previously shaved hair, which can feel coarser as they grow out
With consistent waxing (every 4–6 weeks), more of your hair will align into the same growth cycle. This leads to:
Smoother results that last longer
Finer, softer regrowth over time
Less noticeable “in-between” stubble
Pro tip: Gentle regular exfoliation between appointments can help prevent buildup of dead skin and allow hairs to grow through more evenly.
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A bikini wax includes hair removal along the bikini line, removing hair that would typically be visible outside the edges of standard underwear or swimwear. May include the mons pubis upon request.
A full bikini wax includes complete hair removal from the front vulvar region, including the: mons pubis (the area above the vulva where pubic hair typically grows), labia majora (outer labial tissue), and bikini line (hair that extends beyond the edges of standard underwear or swimwear). This service focuses exclusively on the front vulvar area and DOES NOT include hair removal from the perineum (the area between the vulva and anus) or the perianal region.
A Brazilian wax includes complete hair removal from the front vulvar region, including the: mons pubis (the area above the vulva where pubic hair typically grows), labia majora (outer labial tissue), bikini line (hair that extends beyond the edges of standard underwear or swimwear), perineum, and perianal region. This service provides complete hair removal throughout the entire pubic and intimate region. Small areas beyond the standard treatment zone, such as the happy trail or isolated patches of hair adjacent to the treatment area may be included upon request.
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We are a waxing studio that specializes in soft wax- specifically catered to sensitive skin for all of our services. For both body waxing and facial waxing, each gentle wax is formulated with ingredients including zinc oxide and azulene that soothe, protect, and calm the skin both during and after the service delivery.
